- Shipping & Returns
Shipping & Returns
Your satisfaction is one of our top priorities. If for any reason you are unsatisfied with your purchase please contact us before leaving feedback and we will do our best to make you a satisfied customer.
Due to the personal use nature of our products there are no returns or refunds on any products unless otherwise stated in the description of a specific product. The only exception to this policy is if the product has been physically damaged or is defective beyond the natural variations in a homemade product.
All of our products are homemade and so may have natural variations in color, texture, scent, taste and size.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full ounce or pound.